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Quality Management at Sethness-Roquette


Company Policy

To be able to answer the ever-growing market requirements, SETHNESS-ROQUETTE develops, produces and sells a wide range of Caramel Colour specifically adapted to its Customers needs, guarantying food safety of our products and compliance with regulations.

This is possible thanks to the employees’ know-how, to the complete control of the raw materials, and to performing production equipment and process, but also thanks to our innovation spirit and our constant ability to adapt to new circumstances.

The company also ensures an effective communication internally and with Customers, suppliers and other external agencies.

This result, guaranteed by our organisation’s efficiency and the active participation of each employee of SETHNESS-ROQUETTE, improves on a permanent basis with the optimisation of our Company Management System, covering Quality, people and equipment Safety, site Security, Food Safety of our products and Environment.

To be better than our competitors, it is necessary that our Quality performance can contribute to the development of our activity and allows us to be considered as the best on our field of activity.

Employees’ safety is a key factor of our performances. All accidents are evitable. Safety aspects are systematically included before any operation at equipment conception stage. Safety training is essential at all levels within the company. The management is responsible for the proper enforcing of safety rules and safety management in its sector. Each employee is responsible for his own safety and the one of others.

Furthermore, the Company adopts a responsible attitude towards Environment, pledging to prevent pollution and to decline a rigorous environmental agenda.

The Company Policy is deployed in objectives and specific actions around the following themes:

  • Improving Customer satisfaction
  • Optimise Operational Aspects
  • Master the risks
  • Prepare the future

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Company Management System-Certification

Sethness-Roquette has developed a Management System integrating the various activities, along with Health and Safety, Environmental and Food Safety risks.

Concerning the Company's Quality Management, Sethness-Roquette has been ISO 9001 certified since May 2006.

Product hygiene and safety standards are in place and applied. In order to meet regulatory requirements, the Good Manufacturing Practice standards are applied and a HACCP study is in place. Sethness-Roquette is FSSC 22000 certified since October 2011.

Environmental protection is also a priority for Sethness-Roquette and we have implemented an environmental management system. This represents a strong commitment by Sethness-Roquette's management, aimed at achieving ISO 14001 certification in 2015.

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Controlling Food Safety at Sethness-Roquette

food safety system certification

As a responsible player in the food chain, Sethness-Roquette controls food safety risks and has implemented a system enabling it to produce and distribute Caramel Colours deemed safe for human health.

The Caramel Colours have been subjected to extensive regulatory evaluation and are used safely worldwide. All of our Caramel Colours conform to the purity criteria defined in the various regulations.

The safety of Sethness-Roquette products is guaranteed, in particular, by the application of HACCP principles (Hazard Analysis Critical Control Point defining the control of microbiological, physical or chemical hazards on the various product lines).

The Production and Storage workshops are designed according to product type and application: human foodstuffs regulations are taken into consideration from the design phase for new facilities, enabling Sethness-Roquette to manage product quality risks.

Throughout the manufacturing workshops, the staff conforms to good hygiene practice, defined according to applicable regulations.

All operations and implementations, at each step in the process, are recorded to conform to traceability requirements.

Environmental Protection Policies at Sethness-Roquette

Environmental protection, a priority for Sethness-Roquette, particularly in terms of water and air purity, waste disposal and reduced energy consumption.

Sethness-Roquette's environmental policy is based on the following principles:

  • compliant with regulations and their updates
  • control of environmental parameters and waste management
  • waste reduction and recycling of by-products generated by the activity
  • optimization of consumption (water, energy)
  • prevention and management of major risks

Sethness-Roquette Caramel Colours are naturally biodegradable and are without risk for the environment.

Sethness-Roquette possesses its own waste water treatment plant and equipment for treating its gaseous emissions.